How to reach us

You can reach us by phone or in writing if you have any questions about player protection.

It goes without saying that absolute confidentiality and discretion are guaranteed.

We can be reached free of charge throughout Austria by phone via our player protection hotline on 0800 202 304.


Player protection contactWe also offer you the opportunity of getting in touch with a local counselling centre directly.

Counseling centre

Contact form

We will be happy to answer any questions you may have on the subject of player protection. In order to ensure your identity, we request that you enclose a copy of your official photo ID (e.g. passport, driver's license). Of course, absolute confidentiality and discretion are guaranteed.

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Limits and self-suspension

Need time out from gambling? It's easy to arrange a visit limit or self-suspension here.